UW-Extension - Continuing Education, Outreach and E-Learning (CEOEL) is seeking a student to fill a technical support position. This is an opportunity to leverage existing skills and to develop new skills and processes. Applicants should have the ability to effectively communicate complex problems and solutions to people of varying technical skill levels. Successful candidates will possess IT interest, problem solving skills, ability to apply knowledge to various projects and work directly with end users. This position will work in a number of different technology areas, responding to requests for support from end users and working on projects. Duties will include computer setup, hardware component replacement, software installation, Windows and Mac OS X troubleshooting, application support (MS Office, IE, Firefox, Adobe Suite), setup and maintenance. The ideal candidate will have experience with PCs, Macs, mobile devices and customer service experience.
Find full details on the attached posting.