Manages the strategic plans and tactical activities for assigned information systems and business unit systems projects. Drives the planning and execution of complex initiatives. Leads investigation and resolution efforts for critical, high impact problems, defects, and incidents. Contributes to staffing and project plan estimations in collaboration with the project manager and other key stakeholders. Assesses the technical viability of projects and objectives. Acts as a technology advocate and independently seeks opportunities where technology can be utilized to improve the business. Provides technical leadership, fosters a team environment, and provides mentorship and feedback to technical resources. Applies knowledge of current industry trends and techniques to formulate solutions within the context of assigned projects. Ensures project team's work complies with Travelers standards, processes, and protocols. Other duties as assigned.
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